All orders are processed within 2–5 business days after payment has been confirmed. Orders are not shipped on weekends or public holidays. During high-demand periods, processing times may take a little longer — we appreciate your patience and understanding.
Estimated delivery time is usually 7–10 business days, depending on your location and selected shipping method.
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package’s journey. Please note that tracking updates may take 1–3 business days to appear.
We are not responsible for delays caused by customs, natural events, or issues with the shipping carrier. Any customs fees, import duties, or local taxes applied to your order are the customer’s responsibility.
If your order arrives damaged, missing, or delayed, please contact us as soon as possible. We’ll do our best to assist you and resolve the issue promptly.